Tuesday, May 3, 2022

Penny Frugal - Dollar Stupid

When I was 19 years old, I worked for a relative who ran a liquid fertilizer plant.  Before the spring rush started we were installing a 10,000 gallon upright tank at a CO-OP elevator.

The tank came in by rail so there was a train, engineer and conductor involved.  A crane and crane operator were needed.  There were also three of us from the plant and everyone was being paid by the hour. 

Everyone was there on time and the rock base was ready for the tank to be installed.  The CO-OP manager wanted to tar the bottom of the tank, which was a good idea.  The problem was he did not want to ruin a good broom to do it. 

Everyone stood around, on-the-clock, while he found an old broom.  Saving that $10 broom cost him over a thousand dollars.  That is penny frugal - dollar stupid. 

 

One of the restaurants in our area was recently sold.  The new owners will not accept any gift certificates from the previous owners.  A $50 gift certificate is redeemed in food and drinks and does not cost the restaurant $50.  Margins on drinks should be very good. 

Redeeming the gift certificate creates good will, additional business, traffic, and tips for the staff.  It is a win–win and a much better investment than any of their other advertising or promotions.  

Refusing to honor the gift certificate is terrible public relations.  They have lost a customer, and the dissatisfied customer will tell their friends creating a bad reputation for the new owners. 

The new owners will have to spend ten times the cost of the gift certificate to try to negate the bad will they created by not honoring the gift certificate.  This is another example of penny frugal - dollar stupid. 

 

In the “Customer Service” chapter in my book Business Fits, I give an example of talking to complaining customers when I was in the Ford-Mercury dealership.  After listening to their complaint, I apologized for any inconvenience and asked what they thought was fair.  Most people did not ask for anything.  They just wanted to be heard and know someone cared.

Check out Business Fits for more details on handling these customer complaints.   Don’t be penny frugal - dollar stupid

            

Business Fits by Terry Oliver Lee is available on Amazon as an e-book or a paperback.     http://BusinessFits.com

Tuesday, April 26, 2022

Lincoln on Democrats

   “Your purpose, then, plainly stated, is that you will destroy the Government, unless you be allowed to construe and enforce the Constitution as you please, on all points in dispute between you and us.  You will rule or ruin in all events.”

             This is part of the Cooper Union speech Abraham Lincoln gave at in 1860.  He was not yet the Republican nominee for President at that time.  He felt the southern Democrats were unwilling to compromise. 

        It seems nothing has changed and we do not want to learn from history.  The Democrat policies are destroying the country. 

        The southern boarder, inflation, energy, crime, and foreign policy are all in shambles.  The only solution is to reinstate all of President Trump’s policies, but that will never happen.  

        The WOKE mob and the green new deal ideologues would rather destroy the country and the Constitution than admit Trump was a great President.  The Marxists want to destroy the country so they can rebuild it from the ashes. 

 

 We must fight for fair elections and take control back from the DC establishment and Deep State.  These are the first steps to take back this country.

      

Business Fits by Terry Oliver Lee is available on Amazon as an e-book or a paperback.     http://BusinessFits.com

Tuesday, April 19, 2022

Past, Present and Future

We hear a lot about disinformation and censorship today.  I have a problem calling outright lies disinformation.  We need to call them what they are. 

I also have a problem with censorship that is just hiding the truth.  Let’s take look at the past, present, and future. 

 

Past Lies:      

·       In 1971 climate scientists predicted an ice age in 50 years.

·       In 1989 scientists working for the United Nations predicted                 much of our shorelines would be under water due to rising seas          in a few years.

·       In 2004 the Pentagon predicted climate change would destroy            us by 2020.

·       Nick Sandmann was a white supremacist.

·       Most BLM protests were peaceful and justified.

·       Jussie Smollet was the victim of a hate crime.

·       Florida governor called a murderer for his COVID policies.

·       Mounted boarder agents whipped illegal immigrants.

·       Kyle Rittenhouse was a white supremacist and domestic                    terrorist.

·       Michigan Governor Gretchen Whitmer was a kidnap victim of         extremists.

·       BLM cares about black lives.

·       Vaccines are 100% safe and effective.

 

Present Lies: 

·       America is a racist country.

·       Climate change is an existential man-made crisis.

·       More gun control laws will stop crime.

·       COVID scientists say lockdowns save lives.

·       White supremacy is our biggest threat.

·       January 6th was a coup.

·       Excessive government spending does not cause inflation.

·       Gender is subjective, not biological.

·       The experts say inflation is just temporary.

·       COVID is a pandemic of the unvaccinated.

·       High gas prices are all Putin’s fault.

 

Future – I Predict:

·       The lame-stream media will continue to repeat the Left’s lies.

·       Social media will repeat the lies and block the truth if it fits                 their political agenda, unless Elon Musk controls Twitter. 

·       The Left will continue to say speech must be censored to                     protect the constitution.

·       Scientists will continue to promote the political agenda of the             people that hire them. 

·       The Washington establishment will do anything to protect their         power.

·       The Left and the Democrat Party will do anything for power.

·       Anyone who tries to tell a truth that does not agree with the                 political agenda will be called a racist, sexist, domestic                     terrorist, or something else. 

·       The establishment, the Left, and Democrats will use deceptive         slogans or lies to justify their power in their belief that the                public is stupid enough to trust them.

 

We must fight for fair elections and take control back from the DC establishment and Deep State.  These are the first steps to take back this country.

 

           

Business Fits by Terry Oliver Lee is available on Amazon as an e-book or a paperback.     http://BusinessFits.com

Tuesday, April 12, 2022

Fossil Fuels & the Economy

The economies of the world run on energy.  Fossil fuels provide the majority of the energy to fuel these economies.  Without fossil fuels, economies decline, jobs disappear, inflation balloons, and the standard of living declines. 

Industry is dependent on transportation which is dependent on gasoline and diesel fuel.  Many products including asphalt roads use petroleum.  We need gas to heat our homes.  Electric vehicles and electric heat are not the answer as the majority of the electricity used is produced by coal and gas.

Batteries to store energy are a problem.  The minerals used to produce them are often mined in countries that are not our friends.  Disposing of the old batteries is also a major problem.  At this time they cannot be recycled and disposal is a major threat to the environment. 

In France, there is a junkyard full of electric cars.  The batteries have given out, and it is too expensive to replace the batteries.  These cars sit in a junkyard because no one will take the old batteries.  They are too toxic, so they just sit and drain into the ground.  At this time there is no solution for the problem. 

The same is true for wind turbines and solar panels.  Everything wears out at some point and what do we do with it?  They are not recyclable and we don’t have or want adequate solid waste sites.  We are not addressing these problems. 

The United States has enough fossil fuel resources to supply our energy needs for hundreds of years.  We need to continue to work on identifying and refining alternative energy sources, but it will be many decades before they will be a viable and dependable source of energy. 

Restricting our production of fossil fuels has caused an increase in gasoline prices and inflation.  It also played an important part in reducing our influence to stop Putin’s invasion of Ukraine.

This political war on fossil fuels is a major part of the Green New Deal.  The climate change movement is totally delusional.  Globalists know it is a joke, but are using it to create a new world order and redistribute wealth. 

Is there climate change? Of course.  There has been since the earth was formed and will continue until the earth ends.  The delusion is to think MAN is the cause or can control it. 

I have been watching the so-called climate science for over a decade because I had friends and relatives on both sides of the issue.  I have found zero scientific facts showing man-made emissions cause climate change.  The Left avoids the issue now by saying the science is clear and no longer open to debate.

It is time we stop dancing around this climate hoax and open up fossil fuel production as we continue to work on renewable energy sources.

          

Business Fits by Terry Oliver Lee is available on Amazon as an e-book or a paperback.     http://BusinessFits.com

Tuesday, April 5, 2022

Oscar Slap

 A movie star slapped a comedian at this year’s Oscars.  Who cares?

The Oscars have been going downhill and ratings have been dropping for decades.  The Oscars were bad, but when they started to be political, they lost half of their remaining audience.  Why do they cater to a delusional WOKE minority?  This has to be a losing agenda. 

The Oscars had another problem as the quality and interest in motion pictures has declined.  Pictures have  gotten political, turning off the audience.  The great movies and movie stars are a thing of the past.  There are no John Waynes or Elizabeth Taylors.  

The Oscars have proven themselves irrelevant, so why is the news giving this incident so much coverage?  The media should be covering numerous problems facing the country like:

·       Election integrity

·       Bloated federal government

·       Establishment bureaucrats with no accountability

·       Corruption at the highest levels of our government

·       High gas prices

·       Run-a-way inflation

·       An open border

·       Government spending

·       Government debt

·       Energy dependence

·       Crime out of control

·       Drugs killing thousands

·       Blacks killing blacks

·       War in Ukraine

Is a slap at the Oscars just a diversion to make people ignore our real problems?  Or was the slap staged to create interest in a dying awards event? 

          

We must fight for fair elections and take control back from the DC establishment and Deep State.  These are the first steps to take back this country.

        

Business Fits by Terry Oliver Lee is available on Amazon as an e-book or a paperback.     http://BusinessFits.com

Tuesday, March 29, 2022

Kamala Harris

Kamala Harris is probably the dumbest person to ever serve in a high political office.  It is a travesty that she represents us as our Vice President.  

Kamala’s record as attorney general of California was unimpressive as was her record as a U.S. Senator.  She was the most extreme Leftist in the Senate.  She was a total disaster in her run for President.  She could not even register a couple points in the polls.

Harris has made a lot of mistakes in her political career, and she never seems to learn from them.  She still laughs with that witch’s cackle at totally inappropriate times.  Her speeches show she has no knowledge of economics or how things work.  She can’t deliver a coherent speech, and I don’t think it is the fault of her speech writer.  She can’t seem to keep any competent staff.  I would jump ship too if I were them.  It’s like Kamala is trying to self-destruct.  

We have had many career politicians whose primary goal was personal financial gain.  Joe Biden, Hilary Clinton, Nancy Pelosi, and Dianne Feinstein are just a few who have made millions in politics.  They may have been corrupt and immoral, but they were not dumb.  Kamala is just plain stupid.

Harris accused Biden of a racist history in the Presidential debates, which is true.  Biden is a racist and segregationist, but why would he pick her as his VP?

Kamala’s assignments since becoming vice president have been voter integrity, our southern boarder, and the war in Ukraine.  She has been a total failure with all.  What is she doing with her time?

She always says something meaningless like she is addressing the root cause.  The root cause of most, if not all, of the problems our country faces today are the result of  Biden’s policies. 

Kamala’s dismal failure in her job certainly does not deserve any respect, but she does not agree.  She complains when people do not stand when she enters a room.  This is ridiculous, and of course, she claims it is because everyone is racist. 

Her speeches abroad have been an embarrassment.  She is an embarrassment for Biden, our government, the American people, and our allies.  She is an embarrassment to all women and people of color.  

Kamala should never be allowed to leave the country.  It would be even better if she was locked in a basement.  Hiding in a basement worked for Biden.

Why did Biden pick her for his VP?  She had zero qualifications except she was a woman of color.  Maybe it is because she is so dumb that she makes feeble minded Biden sound smart.

Did Biden pick Kamala for vice president as an insurance policy?  With Biden’s obvious dementia, I never expected him to make it through the first year.  He could have been impeached, removed under the 25th Amendment, or he could have died in his sleep.  None of these seem very attractive with Kamala Harris as Biden’s successor. 

Spiro Agnew was President Nixon’s first VP.  He had to be replaced by Gerald Ford before impeachment proceedings started causing Nixon to resign.  Are there plans to remove and replace Kamala?

               

We must fight for fair elections and take control back from the DC establishment and Deep State.  These are the first steps to take back this country.

            

Business Fits by Terry Oliver Lee is available on Amazon as an e-book or a paperback.     http://BusinessFits.com

Tuesday, March 22, 2022

Phone Etiquette

 When I was General Manager of Duffy’s Collectible Cars my phone habits got pretty bad.   I got to the point where I was not saying hello or goodbye.  I would just say “Terry” when I answered and hang up when I was done.  Thankfully someone pointed this out to me so I could correct my bad habits.    

 

In the chapter on “Customer Service” in my book Business Fits, I address returning phone calls. 

 

The most important lesson in customer service is that when there is a problem, we must talk to the customer the same day.  No exceptions.  Prompt communication is essential. 

 

When I took over as plant manager for a recreational vehicle plant, I discovered some employees were not returning phone calls.  When I asked them about it, they said they knew what the person wanted and didn’t have an answer yet.  I told them that returning the call was more important than the answer.  As described in the book, I took extreme actions to correct the problem. 

 

A couple things that are common with bad phone etiquette involve leaving voice messages.  The first is how people speak very clearly and slowly when leaving a message until they get to leaving their phone number.  That is rattled off so fast that it is impossible to understand.  People should say the phone number slowly and distinctly, and REPEAT IT. 

The second thing is to wait a couple minutes after leaving a message.  Sometimes a person just can’t get to the phone in time and will call back immediately after hearing the phone message.  It is very frustrating to call back and not get an answer.  If the call is worth making, it is worth waiting a few minutes after leaving the message. 

 

Some world leaders now will not take a call or return a call from President Biden.  Is this bad phone etiquette, or is it just because he is a joke and no longer considered a world leader?  How did we get in this mess?

       

We must fight for fair elections and take control back from the DC establishment and Deep State.  These are the first steps to take back this country.

      

Business Fits by Terry Oliver Lee is available on Amazon as an e-book or a paperback.     http://BusinessFits.com